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Interdisciplinary Team Approach

With this approach to care, the patient, caregivers and family all benefit from information on illness progression and eventual end of life, and are able to face these last stages more comfortably and confidently. Since the primary daily care is provided by family members and loved ones, we provide training, counseling and hands-on care as appropriate.


We emphasize palliative, rather than curative, care which is relief from pain and uncomfortable symptoms.  Hospice promotes quality rather than quantity of life. We provide emotional, non-denominational spiritual and practical support based upon the wishes and needs of the patient, caregivers and family. We recognize that every person’s experience will be different. The Interdisciplinary Team, in association with the patient’s primary physician, create a Plan of Care customized for the individual needs and wishes of the patient.

Interdisciplinary Team (IDT/IDG)

Medical Director

Licensed Social Workers

Medical Director

  • If the patient wishes his/her Primary Care Physician (PCP) may continue to provide primary care and consult with our Medical Director and the hospice interdisciplinary team to provide input..


  • Visits patients at home, nursing facilities, and other settings as necessary to alleviate distressing symptoms


  • Provides medical oversight as part of the Interdisciplinary Team, including input into the Plan of Care.


  • Approximately 75% of our clients use our Medical Director as their attending physician.

Nurses

Licensed Social Workers

Medical Director

  • Registered Nurses act as the Client’s Case Manager


  • Patients visits are customized to the individual patient’s needs


  • Provide expert pain management and symptom control care


  • Provide training to primary caregivers – keeping patient safe and comfortable


  • Keep Primary Physician / Family informed


  • Provide counseling to the patient, his/her family, caregivers


  • Strives for the highest possible quality of life throughout the process

Licensed Social Workers

Licensed Social Workers

Licensed Social Workers

  • Provide assistance with practical and financial concerns as well as emotional support to patient and family. 


  • Provides family-team conferencing and information/education. Acts as an advocate for the patient where needed.


  • Provides Resources to required support groups and bereavement groups.


  • Visit patients appropriately according to the individual patient plan of care


  • Evaluate the need for other community support services that may be available and facilitate communication between the client and the agencies, and/or volunteers

Hospice Aides

After Hours On-Call Team

Licensed Social Workers

  • All of our aides are Certified Nursing Assistants (CNAs)


  • They provide personal care and assistance with the activities of daily living, such as feeding, bathing and hands-on care during their visit.


  • Perform limited household services to maintain a safe and sanitary environment in the areas most used by our clients in their homes.


  • Visit patients depending on needs of our clients, on scheduled visits multiple times during the week. 

Spiritual Care

After Hours On-Call Team

After Hours On-Call Team

  • Provide counseling and non-denominational spiritual support to clients and families.


  • Serve as a liaison between clients, their families and their religious community.


  • Offer support ranging from crisis intervention to private and group grief support.


  • May assist with memorial services and funeral arrangements.


  • Visit patients when necessary according to individual needs.

After Hours On-Call Team

After Hours On-Call Team

After Hours On-Call Team


Crossroads Hospice is available at all times, so the compassionate care for our patients never takes a break. 


We believe it is important to ensure our patients a good night of sleep knowing that they have a 24/7 responsive staff ready to help at any moment. 



For 24/7 Access to Care:

(888) 791-6770

We Honor Veterans Programs

We empower hospices and community organizations to meet the unique needs of America’s Veterans and their families by offering guidance and resources focused on respectful inquiry, compassionate listening, and grateful acknowledgment so that Veterans can be guided toward a more peaceful ending. Join us in serving those 

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